Cookie Policy
Last updated 2 November 2026.
Cookies are small files a website stores on your device. Analytics and advertising cookies are only stored if you allow them. You can change your choice at any time with the Cookie settings link at the bottom of every page. For how we handle personal information more generally, see our privacy policy.
Always on: needed for the site to work
Your cookie choice (mh-consent-v1, stored in your browser): remembers what you chose so we don't ask on every page. Kept until you clear it.
Contact and booking forms (HubSpot): when you send a form or book a call, HubSpot may set cookies needed to submit it securely.
Measurement without cookies
Google, with cookies off: the Google tag loads on every page with analytics and advertising cookies denied. Until you allow those cookies, Google may receive a ping about the page view that does not set an analytics or advertising cookie.
Cloudflare Web Analytics: counts page views without cookies and without identifying you. It does not store anything on your device.
Analytics: only if you allow it
Google Analytics (_ga, _ga_*): counts visits and shows which pages people use and how they found us, so we can improve the site. Kept for up to two years.
Marketing and embedded services: only if you allow it
HubSpot (hubspotutk, __hstc, __hssc, __hssrc): connects website visits to enquiries in our CRM, so we know which marketing brings in work. Kept for up to six months.
Google advertising (_gcl_au): lets us measure whether our Google ads lead to enquiries. Kept for up to three months.
Meta pixel (_fbp), loaded through HubSpot only if you allow these cookies: helps measure visits from Facebook and Instagram ads. Kept for up to three months.
Google Maps (on the contact page): the map loads only when you allow these cookies or click to show it, and Google may then set its own cookies.
Videos
Our films play through Bunny Stream, which doesn't set cookies, and Vimeo, which we've set not to track you and which only loads when you press play.
Changing your mind
Use Cookie settings at the bottom of any page to change your choice. You can also delete cookies in your browser settings at any time.
Want to talk it through?
Call us on 01983 241 457 or send a message — we’ll come back within one working day.
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